Delivery rates are based on a drop-off point immediately accessible to our truck. Delivery times are to be secured the week prior to delivery where a morning or afternoon delivery time will be given. Due to the high volume of deliveries we receive, it is not always possible to give exact delivery times. Should you have any special delivery requests, please contact us and we will do our best to accommodate.
Deliveries are made during regular business hours. While consideration will be given to customer requests, we can provide a “ballpark” time but cannot guarantee exactly when your delivery will arrive. Deliveries and pick-ups can be arranged on holidays and after business hours for an extra charge
Upon delivery, our staff is instructed to deliver to a mutually convenient ground floor location. If the location is not on the main level and requires the delivery to be made upstairs or downstairs without proper elevator access, our staff are not authorized to carry things up or downstairs/steps and the order will be left on the ground level.
Set up and moving of furniture, chairs, and tables is not included in our delivery fee. Our delivery personnel is not authorized to set up equipment unless it has been previously arranged and paid for. Please request the service at the time of placing your order and we will gladly accommodate you.
Our delivery personnel cannot schedule pick-up times, so please feel free to call our office to arrange pick-up times.
For residential deliveries the client (or a representative) must be receive the delivery. Items will be left in a designated covered area (garage, porch, etc.), outside of the home as our staff are not permitted to enter clients homes.
For deliveries to venues: The client does not need to be at the venue to receive the delivery, however it must be confirmed that the venue will be open and a representative of the venue will be on-site to accept the delivery.
Large orders containing Dinnerware, Linens, and Flatware will not be counted on location when picked up by our staff due to sanitary reasons.

What are your hours and rates of delivery?

Our delivery crew is amazing. We ask that you kindly note that specific delivery times cannot be guaranteed, although we can provide a delivery window upon request. Our standard delivery fees start at $80.00 and vary based on the size of the order as well as the delivery location. Have a special delivery request? Please inquire with us to determine availability and pricing.

Can I pick-up my order?

Yes, we do offer a pick-up option for orders dependent on the size and contents of your order. We kindly ask that the vehicle used to pick up your order be enclosed and large enough to securely hold all items rented. Due to the fragile nature of our products we do not offer a pick-up option for any of our furniture items including chairs, tables, and lounge furniture.